Im evaluating Bamboo for our company, and when I try to set up the mail settings on the server and test it, I get this:
The mail settings you entered were not valid. Error thrown was: javax.mail.AuthenticationFailedException
I've tried reading other posts, but with no luck finding an answer as to way.
Now, the really weird thing is that I recently bought Stash and it's set up with the exact same credentials (and, currently, even reside on the same machine) and in there it works like a charm.
I'm using a simple corporate in-house SMTP with no autentication (so basically just a smtp.server.domain name and nothing else. No TLS. And like I wrote, the exact same setup works in buddy-server Stash.
I actually found the problem (and the solution) myself, by chance. I thought I'd post it here to let others now and for you guys at Atlassian to consider improving this.
It's rather easy to reproduce too.
The problem was that once I had entered a user name and a password for the SMTP connection, the password never was removed from the underlying storage - the bamboo-mail.cfg.xml in BAMBOO_HOME. In the UI, it looked like there was no password set (the text field is empty), but when I push the Test button, it uses the password saved in said file.
Now, since the SMTP server I tested with was "no authentication", it failed because the password was sent.
To remedy, it was not sufficient to just remove it as a whole from the file. I had to first do this, then restart the Bamboo server. After I did so, finally I got my mails sent out.
After reading your comments here I've allowed myself to raise an issue ticket on the Bamboo tracker: https://jira.atlassian.com/browse/BAM-13099 - I think this is a clear bug in Bamboo (although personally I don't find it very severe - just annoying).
Sorry to hear about your troubles!
Raising an issue was the right thing to do, and I considered it myself, but didn't really have the time.
And I agree on your conclusion, it's not a showstopper, more of a costmetic one.
I'm back happy with my continous evaluation of Bamboo, thanks. Like it a lot!
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs