Any idea how to resolve a NullPointerException on isDataCenter following an upgrade to 8.0.4?

[Jeff Dexter]

I recently upgraded Bamboo from 7.0.4 to 8.0.4. The Bamboo service is failing to start with the following stack trace:

2021-11-06 10:37:28,605 FATAL [localhost-startStop-1] [BambooContainer] Cannot start Bamboo
java.lang.NullPointerException
        at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:388)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
        at com.sun.proxy.$Proxy161.initAgents(Unknown Source)
        at com.atlassian.bamboo.container.BambooContainer.start(BambooContainer.java:260)
        at com.atlassian.bamboo.upgrade.UpgradeLauncher.upgradeAndStartBamboo(UpgradeLauncher.java:145)
        at com.atlassian.bamboo.upgrade.UpgradeLauncher.contextInitialized(UpgradeLauncher.java:52)
        at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4763)
        at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5232)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1427)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1417)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)

Anyone have an idea if I'm missing a configuration setting or similar issue?

[Alexey Chystoprudov]

Please contact support team at https://support.atlassian.com and provide Bamboo logs to receive more details about issue

[Jeff Dexter]

Hey @Alexey Chystoprudov the support portal just takes me back to the community page (i.e. here) as I have a Starter License for this instance. Is there a better link, email contact, etc. where I can get support on this issue?

[Alexey Chystoprudov]

@Jeff Dexter please share full log here I'll look what could cause it