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Hi, everyone

 

How do I forbid issues to transition among the workflow if it is unassigned by using automation?

1 answer

9 votes
Alexis Robert
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 24, 2023

Hi @Lena Sargsyan , 

 

with Automation you can't prevent a transition, as the Automation rule would run after the action is done (it works with Triggers, you can't really change this).

However, what you described can be done using a Validator. I would suggest having a look at this documentation page on how to use it : https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

 

Let me know if this helps, 

 

--Alexis

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