Hi Experts,
I am new to JIRA Automation and looking for a way to sum-up Story points that are at the child issues level to the Epic level. In my case, the child issues can be from different jira projects
Example:
EPIC is in JIRAPRJ1 project and has following linked issues:
STORY in JIRAPRJ1 project
TASK in JIRAPRJ2 project
TASK in JIRAPRJ3 project
Now, I want that if anyone adds/removes story points in Child issues in
JIRAPRJ1,JIRAPRJ2, or JIRAPRJ3
then, the corresponding value reflects on EPIC.
I see there is already an automation template available. It does work very well for the issues in the same project but doesn't update when the child issue sits somewhere else.
Any guidance on how this can be done.
Thanks in advance,
Rahul
By default, automation rules have single-project scope. With this, they can create (or clone) issues into other projects, but cannot access them in any other way.
What this means for your scenario is it is likely the lookup issues action you use cannot access the issues. That can be fixed by working with your Jira Site Admin to change the rule scope to multiple-project or possibly even global.
Next, what are your project types: company-managed or team-managed?
Please update your rule accordingly to account for these differences.
If those suggestions do not help, please post images of your complete rule, the audit log details showing the rule execution, and explain what you are observing. Those will provide more context for the community to offer better suggestions.
Kind regards,
Bill
There is a lot of similar examples that you can use and modify to achieve what you want :)
Regards,
Seba
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Hey Sebastian,
I did use one of them but it is working at the single project level. I do see there is a note mentioned to visit "Rule details" to further add more projects in the scope and I do see that option to appear when I open the link you shared. However, it is not on my setup.
Anything I need to do additional to have this dropdown appear?5
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