Unable to pull in and excerpt from a different space.

[Danielle (Nelly) Prochaska]

I have used excerpts many times before and never had this problem. I have created the excerpt, uniquely named inside a different space within our confluence. I try to pull it into a different space, and it won't locate the source page. 

I read somewhere that you should just wait for the cloud to sync the data. However, it has been a day and it still is not locating the source page. Please help.

[Danielle (Nelly) Prochaska]

it was a permission issue. My admin is looking into my permissions.