Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Performance differences on Cloud Standard vs Premium?



Working in a organization where we are considering to use Atlassians Cloud portfolio.


I see one of the advantages of Premium is 99,9% SLA. 

I wonder if there Premium instances are running on another set of hardware? Is there any difference in performance or should this be the same? Any experiences here?




1 answer

1 vote
Maren Atlassian Team Mar 30, 2020

Hi there,

We're happy to hear you're considering adopting our cloud products! 

We strive to provide great performance and reliability for all customers on every plan.

For customers that need additional assurance, we offer the SLA on the Premium plans. However, all customers should expect the same quality of performance and reliability, regardless of whether they're using a Free, Standard, or Premium plan.

You can actually test this yourself – on a free or extended cloud trial (if you're an existing server or Data Center customer), you can upgrade and downgrade between Standard and Premium plans to test the features of Premium. As mentioned, performance should remain consistent on either plan. 

Best wishes,

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events