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Over the past year, we’ve accelerated our investment in Atlassian’s Cloud Migration Assistants to account for the different types of data that our customers need to move to Cloud.
Today, we’re excited to announce that you can now migrate Jira Service Management projects, users, groups, and customers using the Jira Cloud Migration Assistant. With the launch of this beta program, customers can now migrate all of their Atlassian Server and Data Center products using Atlassian’s free migration tooling: the Jira Cloud Migration Assistant (now migrates both Jira Software and Jira Service Management data), the Confluence Cloud Migration Assistant, and the Bitbucket Cloud Migration Assistant. Our teams are committed to making it as easy as possible for our customers to make the move to Atlassian Cloud.
How to access the Jira Cloud Migration Assistant: The tool is already installed in Jira 8.14 and above and can also be downloaded from the Atlassian Marketplace. Learn more about how to use Jira Cloud Migration Assistant.
Jira Service Management migration using the Jira Cloud Migration Assistant has been in early access since June. During that period, we received valuable customer and Solution Partner feedback that has shaped and improved the tool we’re now bringing to market. If you have feedback on how we can continue to make this capability better, please let us know in the comments below or leave your feedback on this Jira ticket.
How to migrate Jira Service Management data using the Jira Cloud Migration Assistant
The Jira Cloud Migration Assistant enables you to easily migrate Jira Service Management projects, users, groups, and customers. Here’s a high level view of the process:
For more information on how to migrate Jira Service Management data, please visit the Atlassian support documentation. If you have feedback or questions about Jira Service Management migrations, please let us know in the comments below.