🎃 Sherif-sclusive: Atlassian Intelligence Updates (September)

[#1]

G’day everyone! Just got back from Team '24 Europe and it was awesome! The Atlassian enthusiasts really showed up in Barcelona and I enjoyed meeting leaders and members of Atlassian Community groups, plus all the Atlassian Solution and Marketplace Partners.

It was great to present so many of the Atlassian Intelligence and Rovo things we’ve been working so hard on. 

Rovo is generally available!

Best of all, we finally announced that ROVO IS GA 😊🥳! I know we’ve been teasing Rovo for awhile now but I’m so excited for everyone to be able finally give it a whirl! I encourage everyone to give it a try and share your feedback. I'll share more about Rovo next month. But enough of my excitement, let’s get back to our scheduled program.

As always, I will share with the group:

• Recent AI features we’ve released

• Resources that can be helpful to either get started on your AI journey or improve your experience

• Some bonus contents this month recapping Team and some helpful assets for your AI adoption

Let’s dive in!

Features released

1️⃣ Confluence AI page catch up

Changes are pretty much a constant on Confluence pages, especially when there’s a whole team contributing. I know I’ve been teasing it, but AI page catch up is finally here to help with this issue! As a refresher, AI page catch up gets you up to speed on comments, edits, and any structural changes so you don’t have to watch the page like a hawk. 

2️⃣ AI Work Breakdown

Another feature that we’re excited about, now generally available, is AI Work Breakdown. AI Work Breakdown does just what it says – breaks down complex issues into manageable subtasks automagically. Let Atlassian Intelligence recommend relevant subtasks and child issues and select to add them with one click.

3️⃣ AI Work Creation (Open Beta)

Ever found yourself working in Confluence, documenting your next steps, and realizing you have some Jira tickets to create? AI Work Creation (open beta) is now available to help! No, it doesn’t create work - it saves you from having to click out to Jira to add a task. You can identify and create Jira tasks directly from a Confluence page without switching tabs, with AI suggesting tasks based on context.

Resources to check out

Still haven’t started your AI journey yet but curious?

If you are new to the AI landscape and don't know where to start, it can be a daunting task. Whether you are writing a prompt to use AI as a helper in your work or evaluating whether AI is right for you, addressing these challenges can be difficult. If this sounds like you, check out this recent blog post from our team on getting started with generative AI. Here’s a quick preview of how it can help you:

• Find out the latest survey results of 5,000 knowledge workers, who regularly use AI in their flow of work

• Read about the how LLMs in AI work

• Suggestions on how to write the most useful prompts

What are you waiting for? Go check it out now!

Create your own Rovo Agent with no-code

As some of you might have heard, Rovo Agents are experts at streamlining complex processes, solving challenging problems and managing repetitive tasks. You can even specialize and build one yourself and I cooked up a special demo for this month to showcase our no code agent creation in Rovo. Check out how I created a Language Translation Agent and try it yourself. This is just one of many ways to use and build Rovo Agents but I’m sure it’ll be helpful in your Rovo journey. Start using Rovo by signing up for a trial or contacting our sales team today!

• 🎥: No-code agent demo: Language translation agent
• Want to build your own no-code agents? Checkout the talk @Jensen Fleming and myself gave at Team Europe for your ultimate guide to creating no-code agents:

Team 24 Europe AI Keynote

As you all might be aware, Team 24 Europe took place this month, and IMHO, it was a blast. We announced the GA of Rovo, shared all the shiny new things we launched, and best of all, got feedback from our Atlassian community.

My teammates @Melissa Miller and Jamil Valliani gave a AI as your Teammate super session. Watch this to get an overview of everything AI and Rovo at Atlassian. 

That’s it for me for this month, and I’ll check back in next month 👋🏼. In the meantime, keep the comments coming, and let’s connect.

What AI topics do you want to hear about from me? Leave a comment, and I’ll do my best to address them.

[Jacques]

All these features sound amazing! However, I would like to request that Atlassian clearly identifies which items come with Atlassian Intelligence and which come with Rovo. Especially seeing that Rovo needs an additional subscription as where Atlassian Intelligence comes for free with the Premium and Enterprise cloud plans.

As an example, from the text above:

Another feature that we’re excited about, now generally available, is AI Work Breakdown. AI Work Breakdown does just what it says – breaks down complex issues into manageable subtasks automagically. Let Atlassian Intelligence recommend relevant subtasks and child issues and select to add them with one click.

Using "Atlassian Intelligence" in the sentence, makes people understand that they don't need Rovo for this, but I'm guessing they do, as performing actions on content looks to be exclusive to Rovo. So, instead of saying Let Atlassian Intelligence recommend, it might be better to write Let Rovo recommend. 

This would make for a clearer distinction between Atlassian Intelligence and Rovo.

Thanks!
--- Jacques.

[Bryan Guffey]

Thanks, @Sherif Mansour! So many great things! I'm abotu to go build my own no-code agents. I'm really excited to understand how I can connect Rovo agents with external gen AI systems as well in order to leverage workflow across products and tools. 

Also, are there any plans to provide an agent or add-on for Copilot that is trained and tuned on the Atlassian developer docs and add-on code to help developers write add-ons for Atlassian products faster, or folks with less experience get up to speed sooner? 

Thanks!

[Tomislav Tobijas _Koios_]

I've been a bit skeptical at the beginning regarding AI in general, but as I'm using it more and more, I can see benefits for myself and the org. One huge time saver for me is that AI can now generate Jira issue descriptions (or improve writing - that's a cool one too!), and from those descriptions then suggest child issues. What took me up to an hour, can now be done with a couple of clicks! 🙌

I just need to find some spare time to get onboarded with Rovo and see what else is possible 🙂

@Jacques to follow up on your note - I saw there's a Get the most out of Rovo University course so that might help out a bit (although I haven't gone through it myself, just yet).

[Sherif Mansour]

@Jacques thanks for the feedback. Actually I hear this one a lot - there is a bit of confusion between the Atlassian Intelligence brand (AI-powered features) and the new product Rovo, which also (like Jira and Confluence) is powered by AI. We will continue to try to make it clearer. I'm also looking at other options to solve this problem more holistically eg. exploring should we merge brands to simplify everything for customers. 

@Bryan Guffey great to hear from you! There are no plans that I'm aware of, but great suggestion. Rovo Ships with a Rovo Helper agent (just like you said, but for Rovo). Wondering how we can make this more native for all the other Atlassian things - admin, add-ons etc.. I'll ask around to see if anyone's looking into this. Thanks for the suggestion.

@Tomislav Tobijas _Koios_ thanks for sharing your story. I think for me, the big productivity boost moment was when we started thinking about putting AI agents in automation to do things regularly. The most used agent our team uses, as an example, is the Jira Theme Analyser (a copied/tweaked version of it). Every day it reads all the in-app Rovo Feedback from customers and creates a summary, posts it to Slack for the product team. Prior to this, we'd have a PM or someone analyse those on a regular basis and write a report - saving hours every time we have to do this. 

[Colon, Valeriana (Contractor)]

The language translation agent is brilliant! Thanks for these updates. Keep 'em coming.