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what is the best way to find out if there is a a current ticket

What is the best way to find out if there is a current ticket for new feature or enhancement for certain atlassian products

5 answers

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4 votes
Answer accepted
Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 24, 2022

@Sue Hannan you can access the Atlassian Jira Project where all bugs, issues and improvements can be searched.

https://jira.atlassian.com/secure/Dashboard.jspa

Good luck!

Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 08, 2022

@Sue Hannan please let me know if my answer assisted you. If it did, please click on the Accept Answer button so others looking for similar assistance can find it in the future.

Thank you.

2 votes
Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2022

I typically go here: https://jira.atlassian.com/secure/Dashboard.jspa

Then click into the project. Searching might be tricky, but can be simplified using JQL as well!

1 vote
Bill Sheboy
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Mar 28, 2022 • edited

Hi @Sue Hannan 

Yes, and...to the other links people have offered:

Here is the Automation for Jira backlog from Code Barrel.  Some of these items are not listed in the Jira backlogs.  https://codebarrel.atlassian.net/browse/AUT-2272?filter=-5

And here is the list of Cloud things rolling out and which may not be fully visible to all users yet: https://confluence.atlassian.com/cloud/blog/2022

Kind regards,
Bill

Searching the Atlassian Jira site for the relevant product-- here's a list of their current projects/products where the existing request might be: https://jira.atlassian.com/secure/BrowseProjects.jspa?selectedCategory=all&selectedProjectType=all

You can filter by issue type, usually "Suggestion", to rule out bugs et al. 

I have these bookmarked in my browser:

Cloud Software:

https://jira.atlassian.com/browse/CLOUD-11352?filter=98688

Service Management

https://jira.atlassian.com/browse/JSDCLOUD-630?filter=98705

And then I just use the keyword search.

***Make sure when searching that Server or Data Center results don't pop up. Cloud issues have CLOUD before the issue number.

Hope this helps.

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