Help with a chart, tickets assigned to a user over time

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January 17, 2024


Hoping someone can help me figure this out please,

I'm trying to do a report that I can use to give me a graph representation of how many times a user may have been assigned to different tickets in any different week.

So for an example - 

  • User A are assigned to a ticket on Monday,
  • That ticket is then re-assigned to User B,
  • User A is assigned to a second ticket on Thursday

Report would show they've been assigned to two tickets that week.

Thanks :)

1 answer

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Matthew Lempitsky
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 19, 2024

Hi Andrew, you could query the Issue History table for this information. This will store a historical record of all field changes. If you query the table for the field name assignee, you will be able to perform a count of issues assigned to users. 

Here is a very basic approach to begin looking at that information:


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