One of the biggest requested improvements for Atlassian Analytics is faster dashboard loading times. We want to assure you that we’ve heard your feedback and have been exploring options to make improvements. As our first effort to address performance concerns, we’re introducing efficiency changes to the following four Jira tables that are most commonly queried when creating charts:
jira_issue
jira_issue_cycle_time
jira_issue_status_history
jira_project
As a result, you should experience significant performance improvements when you query these tables. For example, our “Flow metrics” dashboard templates for Jira Software heavily use these tables for their charts, so you’ll find that these dashboards will load much faster!
With these changes, we’ve prioritized performance and efficiency when building charts and dashboards. As a consequence, it will now take up to 8 hours for data to refresh in these tables. We understand this delay may not be ideal for some of your operational workflows. The trade-offs between speed and data freshness make these types of decisions a challenge, but we appreciate your patience as we work to address these issues one at a time.
We aim to roll out the improved tables on September 12, 2023.
Leave a comment or contact support if you have any thoughts, questions, or concerns about this change.
Tina Ling
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