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Hi, Im unable to login to any of atlassian products and atlassian itself, but Im able to login through google
I remember that Im using correct username and password
my account is harshika.gupta@blazeclan.com
Would like to know why and I would really to login without resetting anything
Hi Harshika,
Your account may have been created via SSO without a password and for Google login does not require a password on Atlassian side as Google completes the authentication for account. If you have stopped using SSO to login, you can set up a password via https://id.atlassian.com/login/resetpassword . Please do raise a support ticket, if you are still unable to login using email/password after creating a new password.
cheers,
Adarsh
When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...
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