Our managed account users keep adding 'products' and I can't stop them

dave_drexler
Contributor
June 12, 2024

This really should not be: I keep getting notifications that users are creating their own instances of Confluence and Jira, always by mistake. I then have to contact them to explain what they did and ask them to delete the new instance.

In the documentation I see that if we spring for an Enterprise license I can prevent this from happening, but I think that's really a pretty sleazy ploy to push us toward the added cost.

It should a) be way more obvious to users that they're making a mistake, and b) the ability of admins to prevent these mistakes should be free.

1 answer

0 votes
brian_g
Contributor
June 19, 2024

See https://jira.atlassian.com/browse/CLOUD-10325 

This is by far the most annoying thing about Atlassian!!!

It really seems like is was an idea of someone in the sales team to boost sales through users accidently creating products and running up huge bills!

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