Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Need help changing my email account.

Chris Santen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 08, 2023

(starting side note: Not being able to copy and paste in this text field is painful on top of the pain of this problem i'm trying to get help with)

Given two accounts at Atlassian on two different emails.


Steps to recreate:

  1. Log into your prolifically worked on account ->
  2. Try to change this email address, since it no longer works to
  3. I'm told you cannot do this because an account for this email already exists.
  4. Login to account that supposedly already exists.  Nothing is set up - Not one Atlassian product has been chosen yet.
  5. Try to delete the account and am prevented because this email address is listed as technical contact email for a product.  (Where is the direct link to this?? I have to look this up now?? ).
  6. Navigate to PRODUCTS tab, no products listed.  How can be used as a technical contact for a product when there are 0 products listed in's Atlassian account?
  7. There is no easily findable technical contact for a product listed in my account.  How do you find this?
  8. Do I have to create a third email account to change my account email address on the account that has months of code and planning  that I've worked on?
  9. Will anyone at this company contact me and help me thru this?
  10. Tried to merge my accounts, but in 2018, you say you currently dont' support that.  Its' now 2023, do you plan to support merging accounts? I think that would solve this.


0 answers

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events