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Migrating my Atlassian University account to a personal email/account

Zack Howard
Contributor
March 14, 2024

Hello, I am not sure where exactly I should be posting this, hoping this is the right place. 

Basically, I will be exiting my company at the end of this month. However, I have completed various trainings and acquired a badge or two through my Atlassian University account, which was set up using my company email. 

Is there any way for me to transfer my profile to a personal account that is not linked to the company? I would like to avoid having to redo the courses I have completed. 

 

Thanks!

1 answer

0 votes
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 17, 2024

Hi @Zack Howard 

Have you tried modifying your personal email in the Atlassian Certification portal?

  1. Go to https://www.certmetrics.com/atlassian/default.aspx
  2. Select the Contact Info tab
  3. Change your personal email address

Once you've done this, I would then test if you can login with your personal account.

If not, and it's still under your company Atlassian account, I'd contact Atlassian Support for more assistance - https://support.atlassian.com/contact/#/

Ste

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