I've noticed some folks (maybe because they have multiple Atlassian IDs) have more than one profile in Community.
See example Jamie Echlin:
I've also heard Community Champion Susan Hauth mention that she is struggling to juggle accounts.
Is there anything on the roadmap to help these folks maintain just one profile in Community?
@Esther Strom thanks for the reminder, I did get some more information on this! Here's what I've discovered:
I personally do separate browsers for separate accounts, but I know that's not ideal for everyone!
Let me know if I can expand on any of this for you or if you think a better "switch account" feature would help solve this.
@Monique van den Berg Any update on this? It's been almost a year since you started saying there would be an answer...
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@Esther Strom You did not miss it; it's still coming. I'm sorry it's taken so long!
@davidecorcoran and @Erica Moss ^^^
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@davidecorcoran has a post coming on this -- we haven't forgotten :)
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Thanks for checking in, @Esther Strom. I will get an update for you on what we would recommend.
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I'm wondering if there are any more recent thoughts or decisions on this. I have two separate accounts, because I have a personal Bitbucket account, and a corporate Atlassian account. I posted a question a few months ago that I needed to reference today, and couldn't for the life of me find it. Turns out it was attached to my personal account, when I'm almost always logged in via my corporate account because I'm logged into my.atlassian.com to manage licenses, etc.
Is there a way to disconnect my community.atlassian.com login from the my.atlassian.com login so I can be logged into both in the same browser, with separate accounts?
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Actually I do have the same issue - having one account with my companies email address and a private one. Being able to connect them would be great. One account has currently all the licenses and the other my certification & other memberships.
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But that appears to be easier now. Deleting an account at id.atlassian.com is something that doesn't appear to be supported.
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Yes, it's quite complex :)
I think that everything posted while an employee on company time belongs to the company, so if you leave the company I think that userid stays with the company, inactive so no-one else is posting in your name. Then you sign up as a new user with a new email address and new company or "Personal" in the account name.
I know that trying to change the email address on an account was a major piece of work a few years ago when I joined ServiceRocket!
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I think you need to be quite careful here.
While it's perfectly valid for people to have different accounts and want to merge them, it's just as important for people to be able to have more than one account and keep them separate.
For those who want to merge, I really do hope there's something we can do for them. But don't mess it up for those who don't!
There's a long conversation we could have about this, but I don't want to bore everyone with lots of if/then/else (unless you ask, of course. Or take it to private messages) But to set a scene:
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