I cannot delete my account

galle January 27, 2025

Hi I am trying to completely erase my account but seems I cannot do it

Please could you help me
This is what I get

You can't delete your account

Your account can't be deleted because:

  • This account is related to active accounts that are set to AUTO-RENEW.
  • This account is the primary billing contact for one or more products.
  • This account is a technical contact for one or more products.
  • To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.
  • Read our support documentation for more help and instructions: https://confluence.atlassian.com/x/pTgoPQ



1 answer

1 vote
Shawn Doyle - ReleaseTEAM
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 27, 2025

Hi @galle 

 

Did you follow these instructions?  To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.

 

galle January 27, 2025

Hi, I didn't as I have just the free account on myself, I don't know which other user should I designate. That's why I asked here

Shawn Doyle - ReleaseTEAM
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 27, 2025
galle January 27, 2025

I don't know that seems to be a feature for admins I am not an admin, I have just a free account and I want completely delete it

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