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I can't change account at community site February 26, 2021

I have two account on community site.


but always I can logon with only one account.

- Logout  

- click login

이미지 794.png

이미지 795.png


so I am using other broswer to logon with the other account.


How can I change account based on only one broswer.



(I am using chrome ver  88.0.4324.190 )


1 answer

1 accepted

1 vote
Answer accepted
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2021

Hi ,

The logout flow is a little tricky, because Community functions a little more independently from other Atlassian sites but still uses Atlassian ID. You can log in to a different Community account by following these steps:

  1. Visit 
  2. Log out at
  3. Log out at Community
  4. Log in to Community using the account you want

I hope that helps straighten things out! Using a separate browser as you have done will help. The "logout" button on Community doesn't actually end your session, so when you try to log in to Community again, it will auto-login with your Atlassian ID session and lead to the loop you saw.

Daniel | Atlassian Support March 1, 2021

thank you for your reply.

I hope it should be fix.  it's very inconvenient.

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