1. I've entered an email address, why does the login page ask me to enter an email address?
2. The login screen worked fine for 5 years, was there a rationale for replacing it with something that doesn't work?
Thanks in advance for any assistance you can provide.
Hard to tell when the obscured bits might contain invalid characters.
The login screen is mostly a cosmetic update to try to get Atlassian accounts in line with the way Atlassian want to do login (the mildly annoying and mostly pointless "ask for username first, then expand to password").
It does work though, you're going to have to explain what the problem is in more detail. The yellow warning box only appears for me when I enter a bad email address.
If you don't want to tell the community what the email address is and you believe it to be valid, contact https://support.atlassian.com/contact instead - the issue you raise will be private.
I can't find a way to edit my question, so I will reply here as I have further information. The email address is valid, the problem appears to be that I haven't typed it in, it has been filled by Chrome's autocomplete.
So the change appears to be simply one to make the login process as inconvenient as possible by forcing the user to type their login details in each and every time they log in.
The change appears to be deliberate, so I won't waste any more of the community's time on the issue.
"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events