How do I become a billing contact

I have logged into the billing admin's account. Made myself a billing admin. Yet I am still not a billing admin when I llog into my own account.

The support people are useless. The phone number that they provide answers and then you get a message the office is closed (at 3pm on a Wednesday)

How do I get support?

2 answers

1 vote

It think that it just takes time to propagate, or the support people had to do something. But after creating a support ticket this got taken care of.

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1 vote

Hello @Erik Blazynski , it is possible that you are now set as a Billing Admin, but need to also be set as an Org Admin. I have pulled a similar question here with a more extensive breakdown of Billing Admins and Org Admin - https://community.atlassian.com/t5/Jira-questions/How-to-add-billing-admins-permissions-to-users/qaq-p/2489377

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