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How can I transfer/link my previous community user to the current one

Amir Katz _Jira Admin_ December 24, 2023

Hello,

In my previous job I was also working as a Jira admin, and I have used the community quite often, published some articles and earned badges and such.


When I left that job and started a new one, all that history is gone.

Is it possible to re-assign (or copy) all the data connected with my previous community user to the current one?
Or at least, copy the levels, badges, etc. to my current user?

1 answer

1 vote
Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 25, 2023

@Amir Katz _Jira Admin_ Welcome to the Atlassian Community. Or should I say, welcome back.

I have moved your question to a more appropriate space in the hopes that the moderators of this space can assist you. In general combining Community personas has not been the easiest process, but Atlassian Community Managers will assist to the best of their ability.

It would help if you posted your previous community user name.

Amir Katz _Jira Admin_ December 26, 2023

Hi Andy,

Thanks. When you say, "I have moved your question to a more appropriate space", what does it mean? Which space and how do I go there?

Thanks

Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 26, 2023

@Amir Katz _Jira Admin_ the way the community works, there are different product collections and groups, which you can access in the menu bar. This was related to your account, so I moved it from the original location in Community Announcements to Atlassian Account - which is where this question will have the best visibility.

Like Amir Katz _Jira Admin_ likes this

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