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I have just noticed the ability to add a different contact for billing in my Atlassian account but when adding the email address of our accounts department, it wants to sign them up as a user and send them login credentials (which isn't needed).
How can we just send billing related emails and notifications to a different contact without them having to exist as a user consuming a user seat on our plan?
welcome to the Atlassian Community!
If you navigate to the Billing section for your cloud site -> Billing details, there's input field called: Send copies of invoices to
Here you can add one email address, where the copies of invoices will be send.
I cannot locate the billing section on my site where they say it will be and I have a $1,200 dollar charge I need to get an invoice for. I've used trello for my team for years and now I can't manage anything easily on the backend, nor reach a person. Any help anyone could offer is appreciated.