I have just noticed the ability to add a different contact for billing in my Atlassian account but when adding the email address of our accounts department, it wants to sign them up as a user and send them login credentials (which isn't needed).
How can we just send billing related emails and notifications to a different contact without them having to exist as a user consuming a user seat on our plan?
welcome to the Atlassian Community!
If you navigate to the Billing section for your cloud site -> Billing details, there's input field called: Send copies of invoices to
Here you can add one email address, where the copies of invoices will be send.
I cannot locate the billing section on my site where they say it will be and I have a $1,200 dollar charge I need to get an invoice for. I've used trello for my team for years and now I can't manage anything easily on the backend, nor reach a person. Any help anyone could offer is appreciated.
When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...
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