Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Atlassian Access Password Policy and Support Updates

Since its launch a year ago, Atlassian Access has improved thanks to your feedback. Recent improvements include user provisioning, audit logging, and API token management, and today we're announcing more exciting new changes.

Password policy management is now free

All Atlassian cloud customers are now able to set password policies for Atlassian cloud sites from the organization portal without an Atlassian Access subscription. Read our documentation for more information about password policy management.

This change will not otherwise affect Atlassian Access. Security and user management controls such as SAML SSO, user provisioning, and an organization audit log will continue to be offered with an Atlassian Access subscription.

Atlassian Access support changes

Beginning November 5th 2019, Atlassian Access support will only cover issues directly related to Atlassian Access capabilities for all new Access customers. All existing and evaluating customers will continue to have access to elevated levels of support across Atlassian cloud products for 1 year. This change will come into effect for existing customers on November 5th, 2020.

In other words, when this change comes into effect in November for new Access customers support coverage for other Atlassian cloud products will correspond with the specific cloud subscription plan purchased. For example, if you have Atlassian Access, Jira Software Premium, and Confluence Standard, you will receive Access Support for Atlassian Access, Premium Support for Jira Software Premium, and Standard Support for Confluence Standard.

Visit our website to learn more about Access Support and the additional support resources available to you.

If you have any questions, please reach out to our support team.

Want to learn more about what’s coming for Atlassian Access? Check out our most recent announcements.

0 comments

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you