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Teams syncing from Jira?

Casey Watts
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2023

I'm having trouble figuring out the Teams part of Atlas:
1. My team didn't show up in Atlas, so I created one -- but later I ended up with a duplicate. It seems like the second one came from Jira, and it appeared either after I linked the Jira epic to the issue or after my teammate signed into ATlas. 
2. Seemingly randomly (to me), the Teams page in Atlas gets more teams and team members.

My questions:
1. What triggers at Jira team to show up in Atlas Teams?
2. Is there a way to see our existing teams in the Teams view, so we can prevent creating duplicates?

1 comment

Rachel Lin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 12, 2023

Hi @Casey Watts ! 

1. Teams are the same concept between Atlas and Jira. The teams you create in Jira are available (with the exception today, of Advanced Roadmaps) in Atlas. Where did your team not show up in Atlas? On the project or the team directory?  

2. You should be able to see or search for your existing teams across your organisation from the team directory:

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