Not able to add Atlas our our account

[Shashidhar Gowda]

I am trying to add Atlas to our account so we can try the product, I started from here 

https://www.atlassian.com/software/atlas - Clicked on "Get it Free" it took me to this page https://www.atlassian.com/try/cloud/signup?bundle=atlas where it asked me to confirm my email ID and site URL which I did, and clicked on "Agree and Start Now" it now took me to a page where it says the product is already active but it is not active, I clicked on Go to Atlas, it again takes me to a page where it says 'Activate For Free' 

It's going in cycles, I am not able to activate and try the product

[Rachel Lin]

Hi Shashidhar! Sorry to hear you're going through this frustrating experience. Hopefully we can try resolve it for you. I'll check with our engineering team on what could be the issue here. 

[Rachel Lin]

Hi @Shashidhar Gowda

Are you please able to email me at rlin2@atlassian.com so we can investigate this problem further? We need to get some more details from you to debug this issue. 

Cheers!