Enabling Atlas in Jira Cloud

Artur Milewski October 16, 2024

Hi!

We were testing Atlas few months ago, then we disabled product and now want to use it again but I don't see option to enable it in administration or anywhere else. Any idea how to turn it on? 

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Deleted user October 16, 2024

Hi Artur,

here the relevant Link.

I hope this helps! :)

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Artur Milewski October 16, 2024

Thanks @[deleted] !

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Laura Campbell _Seibert Group_
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October 16, 2024

Hi @Artur Milewski and welcome to Community.

Atlas has been merged with some other features recently. Check out these FAQs to learn more https://www.atlassian.com/licensing/atlas#atlas-product

You will need to join the new EAP from the admin hub in your instance.

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Artur Milewski October 16, 2024

Thanks @Laura Campbell _Seibert Group_ , request for EAP worked now. I checked last week and cannot do that.

Mario Leon
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October 18, 2024

Hello @Laura Campbell _Seibert Group_ 

Does this apply also for JIRA Datacenter?

Thank you!

Laura Campbell _Seibert Group_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2024

@Mario Leon I want to say Atlas was Cloud only since this page about how to access the platform experience only talks about Cloud sites https://support.atlassian.com/platform-experiences/docs/participating-in-the-platform-experiences-early-access-program/

I can't find anything that says Atlas is/was available for DC, so unless someone corrects me, I'm going to say it's Cloud only.

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