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Atlas with Jira Premium

Andrew Mallonee December 15, 2023

I have been trying to get Atlas set up for my team and we are on Jira Premium. I have been struggling to get this to work and notice in the "fine print" on a page on linking goals:

"Known limitations: 

  • Currently, this is only available for Free and Standard customers, we’re working on additional features to bring this to premium customers."

This seems to be a HUGE limitation for customers that want to use this that are paying a premium price for Jira Premium.

When is this expected to be functional for those of us who also need things provided by Jira Premium?

I feel that Atlas is very much still a BETA product, it is nice that it is "free" but seems not very useful in it's current state. Maybe there is a better alternative to using Atlas for those on Jira Premium?

Note: it would be nice if you would provide useful messages in Jira Premium so that people don't waste a bunch of time trying to get this to work. There is no indication that this is known to not work in Jira Premium while trying to set all this stuff up which is a bit frustrating.

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Aaron Morris
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December 19, 2023

Hi @Andrew Mallonee -- I use Atlas with Jira Premium.  Is there a specific thing that isn't working for you?  I haven't noticed any limitations.

I'm just curious if you're trying something I haven't yet, or if my Jira Premium site has a feature enabled that yours is missing.

Andrew Mallonee January 12, 2024

Specifically "Linking Goals" - which under the page here: How to view your Atlas Goals in Jira Software | Atlas (atlassian.com) Is where I saw the "Known Limitation".

However it now seems that we can link Goals so perhaps they have removed that limitation now. 

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