Welcome to the Assets Data Manager group on Atlassian Community!

Welcome and thank you for joining us!

We’re excited to have you here and hope to provide you with an amazing resource for all things Assets Data Manager (f.k.a. AirTrack). Feel free to say hi and introduce yourself in the comments below 👋

This post is here to welcome new members, give you a quick overview of what the group is all about, and introduce the group moderators so you know who you’re interacting with here.

Why a group for Assets Data Manager?

With the acquisition of AirTrack, a leader in IT data quality management technology, we are taking a significant step in our mission to enable more comprehensive asset management practices. Ensuring that the data that enriches service management practices is complete, current, and correct is a complex yet absolutely critical task to help our customers derive maximum value from their investments in Jira Service Management. And we know that you cannot wait to get your hands on this tool.

We intend this group to be your insight into Assets Data Manager and related information as we approach General Availability in mid-2024. We will share overviews of its capabilities, insights into future functionality, and treat this as a forum to interact with you, our customers, early and frequently to shape the solution you need.

To allow us to engage with you directly, we have made this a private group to start with, although we might consider opening this up in the future.

Who’s moderating this group?

There’s a team of us at Atlassian who will jump in here to answer your questions, start discussions, and listen to your feedback. Here are a few of the key people you’ll come across:

  • - Senior Product Designer on Jira Service Management, Assets who is our CX superhero.

  • @Karyn Findlay - Product Manager on Jira Service Management, Assets who joined us with the AirTrack acquisition and knows the tool inside and out.

  • - Support Engineer on Jira Service Management, Assets. Like Karyn, Hun joined us with the AirTrack acquisition and has been supporting the product since its inception.

  • (myself) - Product Manager on Jira Service Management, Assets who can’t wait to tell you all about the amazing capabilities Data Manager brings into the mix.

There might also be other teammates from design, engineering, and other crafts joining the group who will introduce themselves when the time comes.

Your turn

That’s a little bit about this group and the people running it. Now it’s your turn!

Your input and feedback will help us make this a valuable space. Add a comment below to say hi and share why you joined the group.

2 comments

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Elvir Dzeladin May 27, 2024

Hello Everyone,

 

Thanks for the introduction, nice to meet you. My name is Elvir, working as a consultant for a Swiss solution partner. I have been in the Atlassian ecosystem for the last 12 years.

I joined this group because we are implementing for JSM Premium for one of our clients who is moving from BMC On Prem to Atlassian cloud.

The challenges during this implementation is Asset management because the client has lots of data sources and fowrnow the import features are very limited on Asset management. For instance, there is no OOTB connector for MS Entra without installing an Addon which is currently in Beta. 

What is happening to that plugin once Data Manager is available for the client ?

Anyway can't wait to learn more about the product and maybe activate an EAP for my client 

Best regards,

Elvir

 

Manohar Goli
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August 20, 2024

Hi There, 

 

I am looking forward to getting our hands on and testing DM. We are in the middle of multiple customer engagements with a complex Asset footprint. We tested the Asset discovery tool as a POC and the customer was not satisfied with the outcomes. we are hoping to use DM to address the gaps. 

 

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