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Which is the Best: Jira Cloud, Mobile for Jira, or JSMobile

Apps for smartphones are our future and part of the crucial digital transformation for every business. Adopting a mobile-using mindset requires first implementing it within your own company.

Is a mobile device a major means of communication among your team members? Are you struggling to figure out how to use mobile devices to manage more of your business? Then Jira is the ideal solution for you!

What is Jira, and what can it help you accomplish?

Jira is the best project management software at the moment. With it, users are able to build a roadmap for every department, share tasks with colleagues, and ensure the company's goals align with the team's work using Scrum and Kanban boards, and Agile reporting tools.

Jira can not only increase the interaction speed between users, it can also help them remain in touch wherever they go. Thanks to the newest technologies making Jira available on mobile phones, project management has reached a new level of versatility. But which one is the best for you?

To reach the right choice, let’s compare three mobile applications from the Marketplace. In this article, look at the Jira Mobile App developed by Atlassian, as well as Mobile for Jira and JSMobile, both developed by Infosysta.

Jira Cloud mobile app

Atlassian's Jira Cloud App provides access to all Jira's features.

  • The app gives users all the information regarding a project, allows them to change and set it up according to their goals, manage settings, and create reports.
  • Every issue is clearly visible, can be easily edited, annotated, and pinned to the board.
  • Creating issues on the Jira app is more user-friendly than on the desktop version because the "Assignee" and "Status" columns are automatically filled in.
  • The reports feature is particularly appealing, allowing you to only evaluate the sprint data. You may monitor, create, and update issues organized by default, and custom filters in the Issues section.
  • Viewing logged time is easy, so is leaving comments, attaching files, and keeping track of all activity via alerts.

The app is available on Google Play Store and Apple App Store

Mobile for Jira


As for Mobile for Jira, the application includes all of Jira Cloud's features, in addition to the following.

  • The app is the only one that supports Jira Dashboards.
  • It supports top third-party add-ons, such as: Insight — Assets Management, Elements Connect for Jira, Dynamic forms, 2FA, Custom charts, and others.
  • The solution can be branded for clients, to have a new app on the Play and App Stores with the company logo, color, with no need to enter the Jira URL anymore.
  • The app provides the ability to view service desk queues.
  • The field and tab order look the same on desktop as they do on mobile.
  • It supports Jira Service Management's SLA (service level agreement), knowledge base articles, and approval process.
  • The issue list is convenient and is one of the added advantages of this app over the others.
  • Users may quickly check all tasks, attach documents, set priorities, accept ready assignments, track working time, and add comments.
  • With instant search, users can narrow down tasks by applying filters: from status to keyword.

The application integrates with Jira Core, Jira Software, and Jira Service Management. It is available for download on Google Play Store and Apple App Store.

JSMobile — Service Management Portal

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JSMobile application allows your Jira Service Management Portal customers to access requests and interact on them on the go with a user-friendly interface. It also comes with other special features.

The app allows you to:

  • Create and transition requests.
  • Comment on the requests.
  • Add multiple attachments to the requests.
  • Get a real-time push notification of important updates.
  • Filter open requests, closed, created by the user.
  • Integrate with 3rd party apps such as Insight, Elements Connect — external data fields, Custom Charts for Jira, Refined for Jira | Sites & Themes, Dynamic forms for Jira Service Management, and much more.

The application is available for download on Google Play Store and Apple App Store.


With the world more and more dependent on mobile phones and working on the go, these apps can be more than vital to ensure a smooth working experience. Thanks to these apps you can stay up-to-date, resolve tickets faster, respond to issue comments immediately, quickly access essential dev information, access customer support portal anytime. It might be difficult to evaluate all the benefits they each have to offer until you try them for yourself. Check out the applications to decide which one is the best option for you.

Note: As we delve into the nuances of selecting the ideal mobile solution for Jira, it's the perfect moment to share news for those committed to maximizing their Atlassian Marketplace experience.

If you're tired of manually exploring the marketplace and searching for the appropriate apps, you can access the Marketplace Reporter we're about to release early.

Our upcoming Marketplace Reporter tool is designed to make your decision-making process a breeze, automatically track changes on the app's listings, and easily explore historical data or trends on the Atlassian Marketplace.



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