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The Guide to Drawing an ERD (Entity Relationship Diagram) in Confluence & Jira

Here's the guide to building an ERD! We'll be using Gliffy Diagram for Confluence and Jira in the examples below, but feel free to use your diagram tool of choice. 👍

How to create an ERD2 GIF

What is an entity relationship diagram (ERD)?

ERDs are used for describing data and the rules determining how entities and attributes interact with each other. An Entity-Relationship diagram is hugely important in database design and should be the first thing you draw when contemplating database architecture. (For a more in-depth look as well as a description of commonly used ERD symbols and their meaning, check out this article.)

How to draw an ERD diagram

To get started creating your ERD, open up a new diagram and scroll down to “more shapes” in the library section.


How to create an ERD, step 1


Select Software Design, open up all the options by clicking the down arrow, then choose the Entity-Relationship symbols.


how to create an ERD, step 2


Step 1: Start by determining the entities that will make up your diagram. In the case of this cell phone purchase flow, the entities are: the customer, the type of phone, the bill, and the login.


how to create ERD, start with entities


Step 2: Next, determine the attributes (or variations) your entities will have. For the customer, we’ll need to know name, customer id, their phone number, where they live and the amount they need to pay. Go through each of your entities and determine what attributes they need to have.


how to draw an ERD, add the attributes


Pro Tip! To keep your diagram neat, space your entities and attributes out out evenly and color-code them. You can color code multiple shapes at a time by selecting them.


Step 3: Determine what kind of relationships govern the interaction between different entities. Plot them out.


how to create an ERD, adding relationships


Step 4: Decide whether the interactions will be one to one, one to many, many to one etc. and choose the appropriate connectors. You can either select the appropriate connector types from the shape library or choose the appropriate tip type once your shapes are joined.


How to ERD, connector tip types-1

Once your diagram is complete, you can decide to share it and ask for collaborators to leave comments, print it or publish it via a public link.

You've got this! Get out there and start diagramming 🙌



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Pratik Londhe
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2021


Josel Mariano September 27, 2021

Images are broken

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Tom Fredericks
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 20, 2021

A neglected page with missing images.

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Andreas Lopez October 27, 2021

What @Tom Fredericks  said.

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