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Reporting worklogs and team efforts in Jira

Dániel Ballabás - EverIT
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 20, 2023

In the dynamic world of project management, understanding and efficiently reporting team activities is a must. This guide offers insights into monitoring daily timesheets, understanding the balance between various projects, and distinguishing between billable and non-billable hours. With the right tools and knowledge, you can revolutionize how you view your team's progress and performance.

Dive in to maximize your Jira experience!

We use our app, Timetracker Cloud’s reporting features to provide examples.

Reporting worklogs.jpg

Why are reporting worklogs and team efforts so important?

All team members work hard on delivering the product/project, and the managers trust their teams. So what could go wrong? Why is it so crucial to make reports from different angles of the team effort?

Detailed reports provide more than just a record of what has been done; they offer invaluable insights that can drive decision-making and strategic planning. Such insights enable the management to understand the dynamics of the team and make informed choices to enhance efficiency and overall team performance. Consider the following scenarios:

  • Frequent Meetings: If a team has a high number of meetings, it might indicate a need for more streamlined communication or a review of meeting objectives. Are these gatherings productive, or can they be optimized?

  • High Non-Billable Efforts: An increase in non-billable efforts can be a red flag. It might be time to re-evaluate the project's scope, client agreements, or perhaps even the hourly rates.

  • Developers Spending Excessive Time on Testing: If a developer dedicates a large chunk of their time to testing, it might indicate a gap in the team structure. Perhaps it's time to bring in a dedicated Quality Assurance engineer to balance the workload.

These are just a few examples, but they underscore the broader point: there are numerous dynamics at play in team efforts. Detailed reporting can illuminate areas of concern or potential improvement that might otherwise go unnoticed. With this understanding, let's explore some of the most prevalent reports that can assist in this endeavor.

Monitoring project efforts

In today's fast-paced business environment, managing multiple projects concurrently has become the norm rather than the exception. Here’s a deep dive into why reporting on these project efforts is indispensable:

Resource Allocation Across Projects

Often, the same pool of employees is assigned to multiple projects, be it for external clients or internal developments. This raises potential challenges. How do you ensure that no project is sidelined? How do you balance priority projects with others that may have longer timelines but are equally crucial? Reporting helps track how manpower is divided and if any project is being under-resourced. By measuring efforts, management can make real-time adjustments to ensure that resources are distributed effectively.

Képernyőfotó 2023-09-25 - 8.51.50.png

Periodic Effort vs. Income Analysis

Running regular reports, monthly or quarterly, to compare effort ratios can provide significant insights. It's not just about how much time and resources are invested in a project; it's also about the returns those efforts yield. By juxtaposing the efforts against the incomes, organizations can gauge the profitability of projects, identify which endeavors are resource-intensive yet low on returns, and recalibrate strategies accordingly.

Képernyőfotó 2023-09-25 - 8.54.07.png

Balancing Customer Expectations and Business Viability

When it comes to client-based projects, the number of hours logged can provide an essential metric. If your team is consistently clocking in more hours than initially estimated, it could indicate that the project's scope wasn't accurately defined or that unforeseen challenges have arisen. This data can be instrumental in two ways:

  • Revising Hourly Rates: If the logged hours exceed estimates but deliverables remain consistent with initial expectations, it might be time to reconsider your billing rates. This ensures that the company is adequately compensated for its efforts.

  • Evaluating Estimation Accuracy: Comparing actual efforts with initial estimates helps in understanding the accuracy and efficiency of the project estimation process. Over time, this can lead to better project planning, more accurate budgeting, and improved client communications.

In essence, reporting project efforts is not just a bureaucratic exercise; it’s a strategic tool that aids in decision-making, ensures effective resource allocation, and maintains a balance between customer satisfaction and business profitability.

Képernyőfotó 2023-09-25 - 8.56.34.png

Team performance reports

Worklog reports are invaluable tools in project management and team dynamics. Not only do they offer a quantitative measure of team performance, but they also serve as a diagnostic instrument, shedding light on areas ripe for improvement. Furthermore, they help pinpoint bottlenecks in the system, enabling managers and teams to address potential impediments proactively, ensuring smoother and more efficient workflows.

Here are some tips for laser-sharp diagnostics:

Log everything: Write down every task, big or small. If you did something, it should be in the report.

Track all working hours: Make sure everyone logs their hours, just as they agreed in their job contract.

Use Worklog tags: Think of tags like labels. Stick them on similar activities. It helps group efforts together and see what kind of work is being done.


3 ways you can improve your worklog reports with tags

7 more use cases for adding tags to your Jira worklogs

Dive deep into the transformative power of tags and unlock actionable insights like never before. From honing your team's efficiency to mastering billable hours, the possibilities are endless. Intrigued? Stay tuned, because we're just getting started! Join us as we unravel 10 game-changing use cases and elevate your reporting game!

Use “container issues” properly: If you do some tasks often, like weekly check-ins or daily updates, put them under a container issue. It's easier to see and measure them this way.

100k worklogs on a single issue? - Dos and Don'ts of Container issues

Dive into the world of 'container issues', revolutionize your time tracking, and avoid the pitfalls that can bring your Jira to its knees. Discover how the pros optimize their workflows, and get ready to supercharge your team's efficiency! Curious? Keep reading and master the magic of container issues with us.

Assessing the Billable vs. Non-Billable Rate

Using Timetracker Cloud, businesses have a straightforward tool with a built-in 'billable' field. This allows teams to easily run reports on the efforts that are being paid for. To simplify the process even further, you can set the billable tag as default for different projects.

For example, external customer projects can automatically be tagged as 'billable', while in-house or internal projects can be marked as 'non-billable'.

By doing this, it becomes significantly easier to keep an eye on the flow of income, especially from customer projects, and anticipate future earnings. This proactive approach ensures financial clarity and aids in more effective budgeting.

Képernyőfotó 2023-09-25 - 8.59.48.png

Meetings and Other Potential Pitfalls

When worklog tags are used effectively and combined with container issues, running reports on these grouped logs becomes a powerful diagnostic tool. Often, you'll find that among the most commonly logged items are meetings and various administrative tasks.

It's important first to examine these logs at the team level. What do frequent meetings or extended administrative tasks signify for the broader company? These could be indicative of potential inefficiencies.

If you notice that administrative efforts are taking up an inordinate amount of time, it may be a sign that your internal processes need some streamlining. Similarly, if the cumulative hours spent on meetings seem excessive, it's time to reconsider your meeting policies. Do you really need that many meetings? And if a meeting is essential, does it require the participation of the entire team? For instance, not all team members might need to be present at a customer meeting. Adjusting such practices can lead to a more efficient and focused work environment.

Képernyőfotó 2023-09-25 - 9.00.26.png


When to Create Worklog Reports

Static vs Recurring Report

There are times when you need a brief overview of team activities; for this, a quick snapshot, be it weekly or monthly, often suffices. This is especially true for capturing a concise window into the work patterns, much like a photograph captures a moment.

On the other hand, saving reports from specific periods, such as quarterly reports, is beneficial when you're looking to establish comparisons or track long-term patterns. These recurring reports provide a broader picture of the work dynamics and play an integral role in external project invoicing, where consistency and uniformity of the report settings matter.

Did you know?

Timetracker Cloud offers comfortable solutions for creating and saving both static and recurring reports. Plus, you can share or even export those reports with just a few clicks.

Regular or Temporary Reports 

Just as the seasons of a year repeat, some metrics in the workplace demand consistent attention. Regular reports are designed to keep tabs on these pivotal monthly, quarterly, or annual metrics. They serve as the heartbeat monitor of your organization, helping stakeholders stay informed on key performance indicators.

Conversely, there are temporary reports tailored for specific, often short-term objectives. Whether it's to analyze an influx of administrative tasks, evaluate the productivity of meetings, or dive into an anomaly, these reports offer a focused lens to zoom in on unique scenarios that may not require ongoing tracking.


Effective project management in today's dynamic world hinges on precise reporting of team activities. Utilizing tools like Timetracker Cloud, businesses can keenly monitor daily timesheets, balance work across multiple projects, and differentiate between billable and non-billable hours. Reports generated from such diligent logging can shed light on numerous facets, from highlighting inefficiencies, such as excessive meetings, to providing insights into project profitability by comparing efforts to income.

A few key takeaways include:

  • Accurate worklogs are essential. Every task, irrespective of its scale, should be logged.

  • Regularly comparing effort ratios against incomes helps gauge project profitability.

  • Teams should be vigilant about the time spent on meetings and administrative tasks, as these can often be indicative of broader inefficiencies.

  • The 'billable' feature in Timetracker Cloud allows for an easy understanding of paid efforts and can be tailored to differentiate between customer and internal projects, aiding in financial clarity.

In essence, a combination of tools, proper tagging, and meticulous logging can revolutionize team performance diagnostics, allowing for proactive problem-solving and strategic planning. Proper reporting not only provides a record but is a cornerstone for efficiency and profitability in project management.

Disclaimer: We are EverIT, a Marketplace Partner from Hungary. Timetracker is our app available for Jira Cloud and Data Center



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