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Let’s help Santa to find his lost Jira tickets

Yes, modern Santa also uses Jira. He wants to be trendy and make his business efficient, of course. 

Every year when the merry season starts, Santa has a lot on his plate. It’s impossible to keep everything in your head, and to write each assignment on paper is outdated. Luckily his awesome elf team found out how to handle everything with Jira. Every Santa helper knows what to do and when thanks to the created tickets. 

Santa and deleted tickets in Jira.png

Who deleted my Jira tickets?

One day Santa looked for his most important tasks with gift lists and couldn’t find them. He asked his team, but no one knew what had happened. They were almost desperate when one of the tech elves reminded them they had an Issue History for Jira app installed. And he turned on the Keep Deleted Issues feature foreseeably some time ago. It’s time to check how it works.

Who deleted my Jira tickets.png

As a result, they’ve managed to find the deleted tickets and find out who deleted them. 

It turned out that the day before, Grinch had played his tricks. He was in Santa's team, too, from his last promise to be good. But Grinch's nature is very changeable. You never know what’s on his mind.

The team decided to restrict access to deleted issues for Grinch as a punishment. 

Happy ending

Luckily, no ticket was lost in this story. Santa got his gift lists back safely, and everyone would receive their Christmas presents in time. 

Santa's Project in Jira.png

If you want to save your data from being lost, try storing deleted tickets with Issue History for Jira: 30-day free trial.

* NEW: We’ve released new functionality, so you will be able to restore deleted Jira issues back to the project.

Happy Holidays to everyone from the SaaSJet team! 



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Jimi Wikman
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December 14, 2022

100 extra points for creativity!!

This was one of the best stories I have seen in a while.


Well done!!

Like # people like this
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 14, 2022

@Jimi Wikman thank you! Just wanted to spread festive spirit here 🎄✨

Like Oksana Vaskivska likes this
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