Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Integrating Workday with Jira Service Management using Custom Reports

Integrating Workday with Jira Service Management using Custom Reports

Workday provides two main ways to pull data:

  • SOAP: Standard SOAP APIs. You can view the version and the specs here.
  • RaaS: Report-as-a-Service (RaaS) to extract data from custom reports. Here is a sample Python Client provided by Workday.

In this article, we highlight Workday Custom Report integration pattern.

 

integration-Workday-Cloud.jpg

Image Source Credit: Workday Integration Documentation

The Report as a Service (RaaS) interface provides great flexibility as it is tied to custom reports that can pull data from any object with calculated fields defined by the users. While SOAP API is available out of the box with no additional development, custom reports do need to be defined by users first before they can be used to extract data. OnRamp provides support for both options in order to provide maximum flexibility to users. Here are a few use cases and our recommendation on which trigger type to use.

 

Use Case

Recommended OnRamp Trigger

Pull data when a position is closed in Workday Recruiting

Workday Custom Report

A worker is hired in Workday but pull data only when certain conditions are met 

Workday Custom Report

Use custom or standard objects other than Worker e.g. Supervisory Org, Position, etc

Workday Custom Report

You want to pull data from multiple objects including custom objects and fields

Workday Custom Report

Note - Workday Employee Hire with Field Override Service is also an option

Hire Employee or Contract Contingent Worker BP is executed

Workday Employee Hire or Workday Cont Worker Hire

Terminate Employee or End Contract Contingent Worker BP is executed

Workday Employee Termination or Workday Cont Worker Termination

 

Infographic of Workday Integration to automate HR Workflows using Jira Service Management

Demo of Workday Integration with Jira Service Management

For more information on how to use Workday Custom Report triggers in OnRamp, go to this link.

 

0 comments

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events