Data residency is coming to Forge! Update your apps to benefit and avoid performance impacts

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This week, we’re wrapping up a staged rollout of data residency for Forge hosted storage. This represents an important milestone toward supporting developers in building enterprise-grade apps and customizations using our Forge platform. It also means you’ll have more flexibility to customize your instance with applications that meet your data residency needs.

With data residency available in all Atlassian-supported regions for Forge hosted storage, it’s now easier than ever for developers to build apps with data residency built in. While traditionally, developers would need to update their own infrastructure and systems to support realm pinning and migration, Atlassian now takes care of the heavy lifting for any data in Forge-hosted storage.

What’s more, you can now build customizations that move and store data in the same locations as the host product by opting to build using Forge hosted storage.

This release means you should start to see more apps on the Atlassian Marketplace that offer data residency in all the same regions as Atlassian. However, it also comes with some potential temporary performance changes for certain apps on outdated versions.

Action encouraged: update any outdated apps

In order to fully benefit from this change and get the most up-to-date information about impacts to the apps you currently have installed, we recommend upgrading any apps that have upgrades available.

There are two primary benefits of upgrading outdated apps in this context:

1. See the most up-to-date app information in the data residency view on admin.atlassian.com. Many apps have made updates to support the admin.atlassian.com data residency view, which will be available on the latest version of the app.
2. Avoid any slowed or degraded performance that may result from app data being stored in a new region but not processed there. You will need to be on the latest version of an app to benefit from multi-region compute or multi-region processing. We especially encourage you to upgrade apps if they seem to be working slower than usual starting in April 2024.

We recommend keeping apps updated to the latest version as a best practice. This is generally useful for ensuring you’re getting the latest bug fixes and security updates.

In order to upgrade your apps:

• go to admin.atlassian.com
• Check the Connected Apps tab on the left side menu
• Look for any apps with the purple “UPDATE” label available
• Upgrade any apps on outdated versions
• Select Manage or View app details from the meatball menu drop-down for any app with an available update
• Click Update.

As we continue expanding our data residency offering for products, we’ll monitor our Marketplace closely to ensure you can store your data in the location you trust. We’ll also find ways to make it easier for third-party developers to build the apps you love in ways that meet your company’s privacy and security requirements.

[Tuncay Senturk]

Thank you for this update! This is fantastic news and a significant step forward for developers.

[Aidin Mahmoodi _ServiceRocket_]

Great release. Hats off to you and the team @Sushant Bista 🎉