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🍂🍻Apptoberfest Demo🍻🍂: Create a Major Incident Comms Centre with ScriptRunner Connect

Rich Birks
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 10, 2023

 Greetings, Atlassian Community, wishing you all a very happy Apptoberfest 2023! 🍻

ScriptRunner Connect - Helping ITSM Teams Better Manage Major Incidents.png

💭 Imagine a world where you can: 

  • Easily connect the apps in your organisation to create a Major Incident Comms Centre.
  • Automate the communication between your key apps during Major Incidents to keep all team members in the loop with the right timely information.
  • Integrate Bitbucket Cloud with Jira Cloud, Jira Data Center with Confluence Cloud or any Atlassian app to any third-party app, such as ServiceNow, Tempo, Slack and many more.

💭 Now imagine a tool that goes beyond the limitations of simple, point-and-click integration apps. That works with APIs directly and embraces the power of TypeScript/Javascript to solve even the most difficult integration challenges. A tool that allows you to consolidate all your integrations into a central hub to reduce your licensing costs and tool proliferation.

💥 Wouldn't that just be awesome?

🥁 Well… drumroll please… this is no longer a fantasy! ScriptRunner Connect is the new pro Atlassian integration tool from the teams behind ScriptRunner.

👀 Check out a (very) short intro video of ScriptRunner Connect here.

How ScriptRunner Connect can solve your ITSM headaches:

🤝 Efficient data sharing: App integrations allow for real-time data sharing, ensuring everyone has the latest information. No integration is out of reach!

⚙️ Automated workflows: Remove manual processes to speed up incident management, reducing downtime.

 🔊 Enhanced communication: Keep everyone on the same page, even during critical incidents.

 🚀 Improved teamwork: Team members collaborate seamlessly in real-time, sharing insights and updates.

 🔍 Proactive monitoring: Identify issues more quickly before they become major incidents.

Integrating apps can supercharge your ITSM use cases, especially when it comes to managing Major Incidents. Whether you need to migrate, synchronise or automate data to streamline your IT service management, ScriptRunner Connect has you covered. 👇 

ITSM Use Cases.png

📽️ Watch the demo on how ScriptRunner Connect automates the data exchange across Jira, Slack and Confluence to create a Major Incident Comms Centre here.

Try out ScriptRunner Connect with our (very generous!) free package.



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Kelsey Van Scoy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 10, 2023

Hi @Rich Birks

I'm unable to embed your demo as I don't have access to edit discussions (only articles). You can still compete in the competition, though. Just wanted to give you a heads-up as to why it's not embedded! However, I did add the relevant tags. Thanks!

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Rich Birks
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 10, 2023

Hi @Kelsey Van Scoy , many thanks for the heads-up and for adding the relevant tags!

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Svenja Lorenzen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 10, 2023 • edited

Wow! The sentence "Redefine what's possible." sounds very suitable for this app. I definitely keep that app in mind.

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