A powerful Reported vs Done chart for Jira dashboards
February 15, 2024 edited
AReported vs Donechart tells you how your team handles the workload in time. It gives you a clear indication if your team manages to resolve issues fast enough for maintaining the backlog size in acceptable limits.
Such chart is a “must have” on the monitoring dashboard of any support team because it shows potential team capacity problems, overloading periods or poor team performance that might require corrective actions. Don’t have it yet? See below how to add it to your Jira dashboard.
Great Gadgets app for Jiraoffers a gadget that you can use to display a Reported vs Done (or Reported vs Resolved) chart on your Jira dashboard. And it is a powerful gadget because it has somekey-features:
The chart is based on a Jira issue filter, which means that you have full flexibility about what issues to track in the chart
You can generate the chart not only by Issue Count but also by sum of Story Points, Original Time Estimate or by any other numerical custom field defined in your Jira instance. This is useful if the issues in your backlog do not have the same size / weight.
The gadget settings allow you to select a time interval and the chart lines do not start from zero but from the actual values at the beginning of the interval
Assuming that you already have Atlassian Jira in-place, follow these steps to configure and display the chart on your Jira dashboard:
Create a new filter in Jira (or use an existing one) that includes the Jira issues that you want to track. It must include the resolved issues.
Decide on which Jira dashboard you want to add the chart. Create a new Jira dashboard or choose an existing one.
Add the Release Burndown/Burnup Chart gadget (yes, the name Release Burndown/Burnup Chart is correct) to your Jira dashboard by clicking the Add Gadget button from your Jira dashboard and then by selecting and adding the Release Burndown/Burnup Chart.
Configure the gadget. AtRelease Issue Filter, enter the filter that you created before. As you can see, theIntervals oflength is configurable and you can choose to calculate byStory Points,Issue Count,Original Time Estimateor by any othernumerical custom fielddefined in your Jira instance.
At series to display, choose to display onlyBurnedandCurrent Scope.
Make sure to check the optionContinue to display data after release end date
That’s all! Click Save. The gadget should now display the Reported vs Done chart on your Jira dashboard.
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