installing greenhopper

[accounts]

Hello,

I am using Jirra and cannot figure out how to add greenhopper.

Thanks,

Dan

[NikE · Accepted solution]

My apologies as it looks like there is a delay in Greenhopper being enabled on new trial instances.

Dan - I just confirmed that the account associated with the email address used for this ticket now has Greenhopper enabled and ready to go. If this is in reference to a different account and the issue is still persisting, please submit a support request and we will resolve the issue ASAP.

[Azwandi Mohd Aris]

Hi Dan,

If you wish to add GreenHopper as part of your OnDemand subscription, you can login to https://my.atlassian.com to configure/add this to your account.

More information about licensing can be found here.

-Azwan

[NikE]

Greetings Pavel -

I spotted that you have another question opened about your initial account setup - the best thing to do is open a support request so we can get to the bottom of all these issues right away. (We should do this via support request so we can get additional account info from you). My apologies for the delay/issues in getting everything setup.

[airon-tark]

Hey, Nik!

A have the same problem.

Can you please also enable Greenhopper for instance on my account?

Thanks,

Pavel Ismailov

pavel.ismailov@gmail.com

[NikE]

My apologies as it looks like there was a delay in Greenhopper being enabled on your account.

I just confirmed that the account associated with the email address used for this ticket now has Greenhopper enabled and ready to go. If this is in reference to a different account and the issue is still persisting, please submit a support request and we will resolve the issue ASAP.

[Jon_Stephens]

i have done this but it is not showing on my ondemand instance