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Zephyr scale JIRA plugin suddenly sopped working

Pallabi Priyadarshni panda
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April 2, 2024

Zephyr scale JIRA plugin suddenly sopped working always its showing below message

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.


If you continue to see this error, raise a support request.

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Dirk Ronsmans
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April 2, 2024

hey @Pallabi Priyadarshni panda 

The statuspage doesn't show anything (

So I think you're better of raising a support request either with Atlasssian or Smartbear




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April 2, 2024

Hi @Pallabi Priyadarshni panda 

We have to raise support ticket with smartbear 


If it is old version then try to upgrade the version, 

Vikram P

AUG Leaders

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