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Use issue template field as a user variable

August Löfgren
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January 23, 2024

Hi!

When editing my template I have added User variables that then automatically populates the description field of the ticket. For example, the variable IMPACT is written as [IMPACT] in my description field and will thus be replaced by the value the user enters.

How can I do the same for the fields that I have defined in the Fields tab?

Previously it was possible by typing $CUSTOM_FIELD_1160

 

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