Unable to config RTM Plugin

[anil_katta]

Hi Team,

I have created a new project and while trying to configure the RTM plugin, I'm encountering an error (attached). Please help me resolve the issue.

Regards,

Anil

[Klaudia Schön_Deviniti_]

Hi @anil_katta

This is Klaudia from Deviniti - vendor of the RTM app :) 

At a first sight, it's very hard to specify a root of the problem, therefore, we'd be more than happy to help you via Support ticket. You may contact our team directly here:

https://deviniti.atlassian.net/servicedesk/customer/portal/1/group/1/create/191

Please remember to include a HAR file and URL address for our reference because it's necessary to investigate what went wrong with the app.

Kind regards,
Klaudia