Scriptrunner Behavious not update name project servicedesk after Project change name and key

binh ninh
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November 7, 2024
  1. Hi, i have a problem when i change name and key project servicedesk. After that in Scriptrunner Behavious not update name project on selected SD project. But on selected Project normal this have changed by new name. 

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Bobby Bailey
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November 7, 2024

Hi @binh ninh , 

Unfortunately, Servicedesk/Service Management projects are not currently supported by ScriptRunner Behaviours on Cloud. You can see what is and is not supported here: 

https://docs.adaptavist.com/sr4jc/latest/features/behaviours/behaviours-supported-fields-and-products

This is due to the fact that Atlassian's underlying APIs we use to create the feature do not support that project type. 

https://developer.atlassian.com/platform/forge/manifest-reference/modules/jira-ui-modifications/ 

Once this is updated and the underlying infrastructure is in place we will definitely be adding support for JSM project. 

Kind regards, 

Bobby

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