Hello Bruno,
Thanks for reaching out.
For the first example, you have:
{trigger:statechanged|state=In Review}
{send-email:BPM|user=&xxx|subject=Please review this process!}
Please review the @page@ for approval!
{send-email}
{trigger}
The syntax is not correct on the second line, it should be:
{send-email:user=xxx|subject=Please review this process!}
The approval doesn't need to be specified here (":BPM"), and the "&" symbol for the user should only be used in the approval to auto-assign the users to that specific approval.
Please also make sure that the Confluence username is used, not the display name.
For your second example:
{trigger:pageapprovalassigned|approval=Review}
{send-email:address=xxx@xxx.com|subject=Page ready for approval!}
The page @page@ is waiting for your approval.
{pageactivity}
{send-email}
{trigger}
The first line is incorrect, it should be:
{trigger:pageapprovalassigned|approval=BPM}
This is because you do not have a "Review" approval present in the provided workflow; the approval is called "BPM" in your "In Review" state:
{approval:BPM|user=&xxx}
Here are a couple more tips:
If you have more questions or need assistance, feel free to contact me directly at nino.stana@appfire.com.
I hope this helps,
Nino