Jira Cloud app for Slack: incorrect message text parsing

Andrey Otto
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 24, 2024

 

Hello! In our company we integrated Jira Cloud app for Slack. And noticed that not all text of message parsing for task creation.
To generate complex messages we are using Slack Notifier. Slack Notifier uses attachments property to add and display extra info inside slack message.
On this screenshot is message generated through slack api and structured by attachments.
image.png
I guess Jira Cloud App doesn't parse attachment parts of Slack message when I try create task in Jira.
image (1).png
The question/suggestion is: Is it possible improve Jira Cloud App in this way to parse all parts of message and put those parts to "Description" section while creating task for Jira itself?

 

Part of code how I create message with attachments (Python api for Slack)

client.chat_postMessage(
channel=channel_id,
attachments=[
{
"text": "This is an attachment",
"color": "#2eb886",
"fields": [
{
"title": "Priority",
"value": "High",
"short": False,
},
{
"title": "Test",
"value": "Test values",
"short": False,
}
]
},
{
"text": "This is an attachment 2",
"fields": [
{
"title": "Priority",
"value": "High",
"short": False,
},
{
"title": "Test",
"value": "Test values",
"short": False,
}
]
}
],
)

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events