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JMWE Iterator not finding summary field

Ahmad Sidawi_9aiykc

Hi,

I'm using an iterator to generate a number of issues using JMWE. It appears to find all of the fields without fault except for the most important one, Summary. Attached are images of the errors and API response.

Screenshot 2024-06-28 175110.png Screenshot 2024-06-28 175053.png

On the JMWE post function side i'm formatting summary like this:

{{it.fields.summary}}

I've also tried:

{{it.summary}}

and enabling the checkbox 'Iterator is formatted as JSON'.

Its strange as testing the iterator in JMWE appears to work fine and return all the fields of the tickets.

Any ideas?

Accepted answers

Ahmad Sidawi_9aiykc

This was confirmed to be the right formatting:

{{it.fields.summary}}

Errors appeared to be a bug with handling special characters which was fixed.

All comments

Dave Rosenlund _Trundl_

Hi, @Ahmad Sidawi 👋

I moved your question to App Central, where questions about Atlassian Marketplace products should be posted. Also, I added some additional tags to hopefully draw the right eyeballs to your post.

That said, I suggest you contact the JMWE support team at Appfire directly for a faster response.

Best of luck,

-dave

P.S. If you do contact Appfire, it would be great if you could come back and share the solution here so others can benefit in the future.

David Fischer

Hi @Ahmad Sidawi

can you share the configuration of the post-function?

Ahmad Sidawi_9aiykc

JMWE has been down most of today

Screenshot 2024-07-01 104811.png

Ahmad Sidawi_9aiykc

Basically i have a 'Create issue' post function which iterates through a JQL. The JQL is based on existing child issues of the ticket that post function is run on. The post function maps a few fields manually but hasn't been able to find or populate Summary, though when testing in JMWE the data returns fine.

David Fischer

The error points to a configuration error, but without a screenshot of the actual configuration, i cannot see where the problem is.

Suprija Sirikonda _Appfire_

Hello, @Ahmad Sidawi

Suprija here, and I'm part of the JMWE (Appfire) support team.

I see you're facing the below issue with JMWE:

JMWE has been down most of today

As a first step, can you try to load the post-function in Incognito mode or clear the browser cache and verify?

If that doesn't help, we'll need additional details (console logs, HAR file, etc.) to troubleshoot the problem. So, please reach out to our support team here, and we'll look into it.

You can also add details about the below problem on that support ticket.

JMWE Iterator not finding summary field

Let me know if you have any questions.

Regards,

Suprija

Lead Product Support Engineer | Appfire

Ahmad Sidawi_9aiykc

This was confirmed to be the right formatting:

{{it.fields.summary}}

Errors appeared to be a bug with handling special characters which was fixed.

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