Hi,
Me and my colleague were pulling the Tempo Reports with same date at same time but We are getting 2 different number(for Total & Logged time)
Can Know Why these error showing different number
Thanks,
the problem you encounter might be connected to the permisison to view worklogs of other users.
Access to view the worklogs of other users can be given on Team or on Project level.
Please take a look at this Tempo knowledge base article for more information and links to the documentation how to set these permissions.
Best regards
Susanne
Hi @Susanne
Thanks for your response,
I checked all the permission but both have same permission.
But the reports shows different for us its my team worked - 100hrs
My colleague shows same reports as 60 hrs
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When the Tempo permissions are the same, the problem might be in other permission settings.
I think you should try to check the worklogs in Tempo and narrow down where the difference lies.
Are you missing worklogs for a specfic user, project, ...
Could it be that there are worklogs on projects your colleague has no access to or a security scheme is used that prevents him to see worklogs on some issues?
Shortening the time period for the Tempo reports might be helpful to identify which worklogs are missing in your colleagues report.
Regards,
Susanne
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