Issue Downloading Cucumber Test Cases from Jira Using Xray(trial) API - 401 Error

[Rohit Hooda]

I'm trying to download my Cucumber test cases defined in Jira as a .feature file using the Xray REST API. Here are the steps I'm following:

1. I use my Xray client_id and client_secret to get a token from https://xray.cloud.getxray.app/api/v2/authenticate.

2. Then, I make a GET request to https://xray.cloud.getxray.app/api/v2/export/cucumber?keys=PX-2 with the following headers:

   • Content-Type: application/json
   • Authorization: Bearer ABCD (Assume ABCD is my 441-character authentication token and PX-2 is my test key in Jira).

However, I keep getting a response with status 401 and the body:

{ "error": "Xray data is in another region. Contact support to migrate Xray data to current region." }

Has anyone seen this problem before. Kindly help.
Thanks in advance!

[Francisco Fonseca (Xray)]

Hi @Rohit Hooda ,

Welcome to the community!

Given the error, I strongly suggest you contact Xray Support here. They can assist you with any issues related to your Data Residency which I believe must be the case here.

Best,
Francisco