Is it possible for checklist changes/add/delete to be send as email?

[Allen Yen Cheng Yu]

With Checklist for Jira | Free, it seems that by default there is no email notification being sent whenever there's any modification to a ticket's checklist. Regardless the user roles (watcher, assignee, reporter etc)

Is this a limitation of the free version, or there's some configuration that I missed?

[Adaeze_Jude_HEROCODERS · Accepted solution]

Hi @Allen Yen Cheng Yu

This is not a limitation of the Free version. Email notifications are not sent when you check an item. 

You only get notification on the bell when you have the  "save local checklist items to jira custom field" option enabled. This option syncs the Checklist with the Checklist custom fields which causes an issue update notification on the bell.

However, you can use the below automation rule to send emails when there is a change in the checklist.                     

Please reach out here if you need further clarification.

[Allen Yen Cheng Yu]

Hi,

Thanks for the reply, to confirm

If syncs the Checklist with the Checklist custom fields have been enabled, then one can expect to see in app notification

The automation is still necessary for notification to be sent as email

Correct?