Hi,
We have just adopted Confluence Questions, but with just 70 questions, the number of topics seem exploded.
It is very hard to look. Is there a way to group the topics in way?
Thanks,
Ky
I found with our Confluence Questions implementation that it was important to have a topic naming standard and then pre-define the topics. In this way, users are less likely to come up with their own topics. The most important/high use topcis should go in as featured topics.
I used automation to pre-define the topics using Confluence Command Line Interface (CLI) and the addTopic action (currently in the 4.0 release). For example:
--action runFromList --common "-a addTopic --topic @entry@ --featured" --continue --list "featured1,featured2" --action runFromList --common "-a addTopic --topic @entry@" --continue --list "topic1,topic2"
The flat structure is good when we have only a few topics. But more than 10, I guess we need a way to group it - even multi-level.
Without that ability, I doubt that Confluence Question can be a good tool for knowledge management.
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