Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Guidelines on how to use ScriptRunner to transition issue in another Jira instance

Adolfo Casari
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 22, 2018

Hi,

I am planning to have Jira Service Desk and Jira Software split in 2 differents instances. When an agent escalates, it creates an issue in Jira Software and link it to the ticket in JSD via a remote link. Then when the issue gets resolved in Jira Software, it should trigger a tranistion in the ticket.

Are there any guidelines/examples on how to achieve the latter using scriptrunner within a postfunction?

Thanks in advance!

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events