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Can ScriptRunner be used to create a JIRA Service Desk Customer?

Mark Johnson
Mark Johnson February 27, 2020

Is it possible to use a ScriptRunner postfunction to create a new JSD customer based upon the email address contained in a custom field? 
I know that this can be done with JIRA Automation: (see here ).

But we have ScriptRunner and don't want to purchase another plugin for this specific need. 
Thanks for your advice.
Mark

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Tomáš Vrabec
Tomáš Vrabec
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October 21, 2022

Right now, you can use API calls to achieve that - https://docs.atlassian.com/jira-servicedesk/REST/4.20.0/#servicedeskapi/customer-createCustomer

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Tomislav Sablic
Tomislav Sablic August 24, 2020

I am also curious. Did you find the solution?

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Mark Johnson
Mark Johnson August 24, 2020

@Tomislav Sablic - Sorry, I have not found a solution yet.

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Basit Rehman
Basit Rehman March 10, 2021

Hi did you guys find any solution to this problem?

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